1. How can I check available dates and book the studio?
The availability of each studio can be checked at any time in the calendar on our website RESERVATIONS CALENDAR. In this calendar, you can make a reservation and pay online. Checking availability and booking for photoshoots, photo days or non-standard rentals is possible only via phone or email.
Telephone / email contact: Mon - Sat 10 a.m. - 6 p.m.
2. What is the minimum rental period?
From 8:00 a.m. to 7:00 p.m.:
3. How is rental time counted?
For example, if the room is booked between 10:00 and 12:00, you must enter the room at 10:00 and leave the room at 12:00 at the latest.
Please refer to the "Rental Price List" tab for exact rental costs. In case of photo days or non-standard rentals, prices are set individually (please email us at bigstudio.pl@gmail.com).
In the case of holidays and some days before and after them, incl. long weekends, the price may change. In this case, the exact price will be displayed in the booking calendar after selecting such time.
5. When should I pay for my booking?
6. What are the available payment methods?
Payment can be made on our website via Przelewy24 service (both at the time of booking online and later in the "Your Account" section), by bank transfer (details sent via email), or in the studio.
Regardless of the chosen payment method, the payment should be done within 12 hours.
7. Can I change the date of my reservation? How?
Yes, but no later than 24 hours before the booking. Otherwise, the change is not possible. If you want to change your reservation you need to make a new reservation via our calendar. Don’t pay for it, but don’t forget to provide the number of the previous reservation in the message section. If you haven’t chosen a new date yet, please email us at bigstudio.pl@gmail.com giving the number of the reservation which you want to cancel and so you can receive a 30-day voucher.
8. How do I cancel a reservation?
You can cancel your reservation by e-mail or phone (Mon-Sat 10:00 - 18:00).
9. What is included in the rental price?
The cost of a one-hour room rental includes:
The cost of a 2-hour or longer rental includes:
10. Can you change the standard equipment for me?
It is possible to change the equipment for a minimum 2 hours booking. Booking is required for some equipment, so please contact us in advance if you have some additional or non-standard needs. Some of the non-standard equipment is extra charged. Standard equipment for each room can be found here.
11. How do I book a make-up place?
Please note that we require advance notice, for instance in the message section for bookings made via our calendar, by e-mail or by phone.
1,5h before the booking (10:00 - 18:00) is included in the min. 2-hour rental. Access beyond these hours or for more than 1.5 hours is charged according to the price list.
12. Is there any car park available?
Free public parking is available next to the studio. You can also park on the nearby streets or at paid car parks in the area of the market square and pl. Jana Pawła II square.
However, if you need to unload your equipment, it is possible to drive into our courtyard, for this purpose, please contact us by phone in advance. return
13. Can I rent the studio for a pet photoshoot?
Yes, with a minimum rental time of 2 hours. It should be agreed in advance with the studio staff. Any damage caused by the animals will be compensated by the renter. The rental for a session with animals may be shortened by 15-30 minutes in order to clean the room. In case of a larger number of animals (more than 1), individual pricing applies. return
PROHIBITIONS!
All terms and conditions are available here. Feel free to contact us in case of any questions or doubts.
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